Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Hooligan Media ("Company," "we," "our," or "us") regarding your use of our website, services, and any related applications or platforms.

By accessing or using our services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these terms, you may not access or use our services.

Services Description

Hooligan Media is a full-service digital marketing agency providing comprehensive marketing solutions to businesses of all sizes. Our services include but are not limited to:

• Digital marketing strategy development and consultation
• Search engine optimization (SEO) and search engine marketing (SEM)
• Social media marketing and management across all major platforms
• Pay-per-click (PPC) advertising campaign management
• Content creation, copywriting, and content marketing
• Brand design, identity development, and creative services
• Website design, development, and optimization
• Email marketing and marketing automation
• Analytics, reporting, and performance tracking
• Digital marketing training and consultation

Service specifics, deliverables, timelines, and pricing are detailed in individual service agreements or statements of work.

Client Responsibilities and Obligations

To ensure successful project outcomes, clients agree to:

• Provide accurate, complete, and timely information required for services
• Grant necessary access to accounts, platforms, and systems
• Respond to requests for information, feedback, and approvals within agreed timeframes
• Review and approve deliverables, content, and campaigns promptly
• Maintain confidentiality of proprietary methods and strategies shared
• Ensure all provided content and materials do not infringe on third-party rights
• Comply with all applicable laws and platform policies
• Make payments according to the agreed schedule and terms

Payment Terms and Billing

Payment terms and conditions include:

• Payment terms are specified in individual service agreements
• Invoices are typically due within 30 days of the invoice date
• Late payments may incur interest charges of 1.5% per month
• Services may be suspended for accounts with overdue balances
• All fees are non-refundable unless otherwise specified in writing
• Additional work outside the agreed scope will be billed separately
• Travel expenses and third-party costs may be billed at cost
• Price changes require 30 days written notice

Intellectual Property Rights

Intellectual property ownership is governed as follows:

• Client-Owned: Upon full payment, clients own custom creative work developed specifically for them
• Hooligan Media-Owned: We retain ownership of proprietary methods, processes, and general knowledge
• Third-Party: Licensed materials remain the property of their respective owners
• Pre-Existing: Each party retains ownership of their pre-existing intellectual property
• Work-for-Hire: Custom creative deliverables are considered work-for-hire upon payment

Hooligan Media reserves the right to use completed work in portfolios, case studies, and marketing materials unless specifically prohibited in writing.

Confidentiality and Non-Disclosure

Both parties agree to maintain confidentiality regarding:

• Proprietary business information and trade secrets
• Marketing strategies and campaign details
• Financial information and performance data
• Customer lists and business relationships
• Any information marked as confidential

This confidentiality obligation survives termination of our business relationship.

Performance and Results Disclaimer

While we strive for excellent results, digital marketing outcomes depend on various factors beyond our control:

• Market conditions and competition
• Platform algorithm changes
• Industry trends and consumer behavior
• Client cooperation and input quality
• External economic factors

We make no guarantees regarding specific results, rankings, traffic volumes, or revenue increases. Past performance does not guarantee future results.

Termination and Cancellation

Either party may terminate services under the following conditions:

• With 30 days written notice for ongoing services
• Immediately for material breach of contract
• Immediately for non-payment after 15 days notice
• Upon mutual written agreement

Upon termination, clients remain responsible for all work completed and expenses incurred. We will provide reasonable assistance in transitioning services.

Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the amount paid for services in the preceding 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for third-party platform changes or policies
• Clients are responsible for backing up their data and content
• Force majeure events excuse performance delays

Governing Law and Dispute Resolution

These Terms are governed by the laws of New York State. Any disputes will be resolved through:

• Good faith negotiation as the first step
• Binding arbitration if negotiation fails
• New York courts for any remaining legal matters

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated with 30 days notice. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms or our services, please contact us: